Spa English
BENEFITS
This course is designed to candidates study Spa English Communication in the hospitality, spa business and spa therapist using state of the art in greeting, solving problems and delivery massage service in effective way with spa cultures
AIM OF COURSE
• To enable candidates to study the necessary spa communication and effective solving communication problems
• To enable candidates to perform good cultures spa services
• To enable candidates to achieve a CSA Certificate of Attendance
ENTRY LEVEL
• A recognised basic principle of English Level 1 or equivalent
• A person displaying a high level of interpersonal skills in particular excellent communication, empathy, patience and a mature disposition
• Anyone who is pursuing a career in the spa or hospitality industry or would like to develop their ability to effectively manage the operation
DURATION
Monday – Friday (9:00am - 4:00pm)
1 week (30 hours)
EXAMINATIONS
The academy will conduct examinations towards the end of the course
Theory : 60 minutes (multiple-choice examination)
Practice : No practical examination required
COURSE FEE
Baht 6,000
Course Outline
Generic Areas of Study
English for Spa Receptionists
- Spa Greeting
- Spa Consultation
- Confirm the Booking
- Check Satisfaction
- Treatment and Product Recommendation
- Farewell
- Dealing with Complaints
- Etc.
English for Spa Therapists
- Making Conversation
- Guest Question
- Sexual Advances (Guest Touching Inappropriately)
- Describing Effects of Massage
- Guest Seems Unwell
- Showing Understand
- Have Difficulty Understanding
- Responding to Praise / Thanks
- Apologising
- Etc.